Supervision service (Advanced), commissioning support (Advanced)

Start-up support (Advanced)

Huawei Supervision Service Advanced - comprehensive support for your ESS business memory. With the Huawei Supervision Service Advanced, you can book a comprehensive service package for your ESS business memory. This service offers intensive on-site support by experienced and trained service technicians. The package covers all essential steps, from the planning and monitoring of the assembly preparation to the installation support to the verified transfer of the system. Compared to the Supervision Service Basic, the Advancedoption offers an extended range of services as well as a longer on-site support. Why Huawei Supervision Service Advanced? • Comprehensive support: support for all relevant steps until delivery. • Maximum security: qualified monitoring by experts. • Efficient installation: Non-friction processes through professional care The services: • Pre-location support by technicians certified by Huawei • Professional assistance in the preparation, installation, commissioning and acceptance of the system • Round-round watch online support (7 / 24) Included in the service: • Support and assembly preparation • Monitoring and monitoring of the installation, including on-site training • Organisation of a system and safety check before commissioning • Update of the software to the latest version • Technical start-up of the storage system • testing for possible system errors • function control of the entire system • Comprehensive storage check (loading and unloading after default, power connection must be available!)